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Privacy policy
Last updated October 30, 2026
Who we are
Cloud IX Roofing & Restoration ("Cloud IX," "we," "us") is a roofing contractor based at 6322 Gardenspring Brook Ln, Spring, TX 77379. This policy explains what information we collect through cloudixroofing.com and how we use it.
Information you give us
When you request an inspection, an emergency tarp or commercial service, we collect what you enter in the form: your name, phone number, email, property address, and any details you choose to share. If you call, text or email us, we receive your phone number or email address and the content of your message.
How we use it
We use your information to respond to your request, schedule inspections and work, prepare estimates and contracts, provide warranty service, and send you updates about your project. We may use your contact information to follow up about a request you made. We do not sell your personal information.
Who we share it with
We share information only as needed to run our business and serve you: service providers who process our website forms and host our site and email (such as Formspree and Cloudflare); financing partners, only if you ask to apply for financing; and your insurance company, mortgage company or HOA, only at your direction. We may also disclose information if required by law.
Cookies and analytics
Our site does not use advertising cookies. We may use privacy-focused analytics to count visits and see which pages are useful, without building profiles of individual visitors. Video previews and links on our site may load content from YouTube, which has its own privacy policy. Your language choice is saved in your browser so the site remembers it.
How long we keep it
We keep project records, such as contracts, photos and warranty information, for as long as needed to honor our warranties and meet legal and tax requirements. Inquiries that don't become projects are deleted when they're no longer needed.
Security
We use reputable service providers and reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so please don't send payment card numbers or other sensitive financial information through our website forms.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it unless we need to keep it for a project, warranty or legal reason. Contact us using the information below.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact us
Cloud IX Roofing & Restoration · 6322 Gardenspring Brook Ln, Spring, TX 77379 · 346-576-0412 · info@cloudixroofing.com